GoTelecare Franchise
41 Madison Avenue, 25th Floor, New York, NY 10010 New York New York 10010


What is a DME (Durable Medical Equipment)

Durable Medical Equipment is any medical equipment used in the home to aid in a better quality of living. It is a benefit included in most insurances. In some cases certain Medicare benefits, that is, whether Medicare may pay for the item. The term "durable medical equipment" includes iron lungs, oxygen tents, Nebulizers, CPAP, catheters, hospital beds, and wheelchairs.

GoTelecare's DME Experience and Background

  • Serving healthcare clients since 2007
  • State-of-the-art technology and DMEsystems
  • Highly skilled and trained staff with in-depth DME process knowledge
  • Structured training, feedback and coaching
  • HIPAA-HITECH compliant and ISO27001:2005 and ISO9001:2008certified

GoTelecare's Extensive DME Billing Cycle

  • Entry based on the order received from the physician
  • Eligibility verifcation and auth requirement enquiry
  • Collection of documents required by payer for auth approval
  • Determination that payer criteria is met before delivery of DME
  • Generation of delivery ticket (based on which delivery is made to the patient)
  • Creation of claim after receipt of confrmation of delivery
  • Submission of EDI/paper claim to payers
  • Cashposting
  • Rejection & Denial Management
  • A/R follow-up

How Can GoTelecare Help DME Companies Save Money?

  • We guarantee more than 50% operational savings effective Q1
  • Our mid-sized DME client reported $1 Million in operational savings in Y1
  • Heightened collections and increased account receivables - up to 30% increase of collections (total weighted= 60%)

Contact us for more information!