GoTelecare Franchise
41 Madison Avenue, 25th Floor, New York, NY 10010 New York New York 10010

Medical Billing

Founded in 2007, GoTelecare's parent company, Sun Knowledge, is a national leader in claims processing and medical billing. In 2010, the Economic Times named Sun Knowledge "Best Emerging BPO Company of the Year". Both ISO 27001:2005 and ISO 9001:2008 certified, GoTelecare/Sun Knowledge offers KPO & BPO Services to healthcare clients nationwide. 


Capabilities Overview:

  • KPO & BPO Services 

  • Serving US healthcare industry since 2007 

  • Robust & scalable infrastructure 

  • State-of-the-art technology and systems 

  • Highly skilled and trained staff in-depth process knowledge 

  • Structured training, feedback and coaching 

  • HIPAA-HITECH compliant


Key Facts: 

1) As a franchisee, you will receive a revenue share for all new business acquired


2) We do all the back end for medical billing and collections (once the client is contracted, we handle the transition, implementation, on-boarding, and continue to submit the claims and handle processing and collections on the franchisee's behalf)


3) Offer a very low and fee to the client, giving franchisee's a competitive edge


4) Client's report: Heightened collection and increased Account Receivables

  • Up to 30% increase in collections

  • Total weighted cost reduction of approximately 60%


5) Cyclical Data Reporting

  • Data reporting interval can be customized to meet the needs of the customer


6) Demonstrated experience handling all claims

  • Medicare, Medicaid, and Commercial Plans

  •  Fee for Service and Capitated Plans


7) Provide Full BPO Services to New York Home Health Care Equipment

  • New York City's largest DME Company


For Medical Billing, we do all the following on behalf of the franchisee: Implementation strategies for new clients, training new clients, customer support and administrative services, claims processing and claims adjudication, all day to day operational responsibilities.